About Pendragon

Meet Pendragon Solutions

Phil & Kirsty Duncan moved from the Southwest of England to Red Deer, Alberta in 2014. Phil and Kirsty have been together since 2003 and met playing Judo! They got married in 2008.

They created their company; Pendragon Solutions Ltd in 2017, giving them the ability to bring their business skills and international experience to the Central Alberta market. Since then, the business has grown and taken the opportunity to work with local companies across a wide variety of sectors including; nutrition, massage, real estate, hairdressing, food services, dry cleaning, construction & renovation, non-profits, IT, home inspection services, driver training schools and international networking groups.

So where does the name “Pendragon Solutions” come from? Pendragon is the traditional last name given to the legendary King Arthur. Phil has loved the Arthurian myth since he was a little boy. He has visited all the sites in Britain, wrote his history degree thesis on him and even proposed to Kirsty in Avalon! You can see his sword Excalibur proudly mounted on his office wall! Given Phil’s passion; that part of the company name wrote itself! Kirsty, however being ever practical, insisted on including Solutions to the name; highlighting our desire to solve our clients’ business goals and objectives.

And finally; for those of you who know your Arthurian history, the company tagline should come as no surprise being that Arthur himself is known as the “The Once and Future King”.

Phil and Kirsty

Meet Phil Duncan

Phil is our Owner & Director. He is our business consultant/coach and specializes in working with small businesses, entrepreneurs, start ups and charities.

He is the leading performer in the BNI (Business Networking International) Red Deer Corridor Chapter; and has won numerous local and regional awards including Notable Networker of the Year for Southern Alberta. Phil holds a Bachelor of Arts Degree in History and Modern Languages, Post Graduate Diplomas in European Enterprise Management from Bournemouth University in England and Poitiers University in France, a private pilot’s license, Diplomas in Carpentry and Advanced Driving and is a Master Scuba Diver!

Phil spent 8 years working for Moët Hennessy UK primarily as their Trade Development Manager. He also held the position of Sales and Marketing Director of Driving Force UK for almost 10 years. These positions alongside his years as the Business Development Director of Black Rock Therapies and the Senior Business Developer for Alair Homes here in Red Deer, have given Phil the perfect blend of experience to make a real difference to the small companies he now works with.

Phil is able to provide creative business solutions, is a great sounding board for advice and guidance, and can tap into his extensive network of other business owners and contacts to help move your business to the next level.

In his spare time Phil loves rugby, enjoys clay pigeon shooting and has a strong sporting background. Phil has a passion for learning and was a French and History teacher at a school in England for 11 years and a Deputy Head teacher of Sixth Form (16-18 year olds) before moving to Red Deer in Alberta, Canada.

Meet Kirsty Duncan

Kirsty is our Owner, Director & Secretary Treasurer. She currently works as a Global Supply Chain Leader for Baker Hughes. With over 12 years’ experience in Quality Assurance and Management. She has led or joined trade teams across North and Central America, Europe and Asia. Kirsty holds a degree in Biochemistry from the University of Manchester and a Charted Quality Institute Diploma. She also attended a Leadership course at Harvard!

She specializes in writing policies, procedures, employee handbooks and operations guides for small to medium sized businesses within Red Deer and the surrounding area. This hugely important task helps business owners structure their operations and reduce training time for new (or current) employees. Kirsty’s advanced operations management skills also include statistical process improvement, through Lean Manufacturing and Six Sigma applications.

Kirsty is a dedicated Yogi. She loves to practice several times a week at a local studio here in Red Deer. At other times, you will likely see her cooking plant-based meals to support her vegan diet!

Our personal project this year – to develop our golf games!

Jakin Cherkowski
Jakin Cherkowski
2024-02-07
Joining Phil Duncan's "Fundamental Business Skills Training for Employees” at Pendragon Solutions Ltd. was a pivotal moment in my career. As someone in their early 20s working in a small family business here in Red Deer, I was looking for ways to bring fresh ideas and energy into our operations. What I found in this course was so much more than I bargained for. Phil has this unique way of teaching that feels like he's not just an instructor but a mentor tailored just for you. Every lesson was a deep dive into essential business skills, but what stood out was how Phil made everything directly applicable to my day-to-day work. From technology to planning, client demographic, marketing, productivity, and more, I learned to see our family business through a new lens, identifying opportunities for growth I never knew existed. The beauty of Phil's approach is how he makes every lesson directly applicable. I wasn't just learning; I was gaining tools, strategies, and insights I could bring back and implement in our business. And that's exactly what I did. Each day after the course, I found myself excited to apply a new idea at work, to see the direct impact of my learning on our operations and growth. The positive changes led to my being entrusted with more roles and responsibilities within the company, marking a significant step forward in my career. My newfound confidence and vision for our business's future have been incredibly empowering. For any employer out there thinking about investing in their team's growth, I can't recommend Phil's course enough. It's more than just a training program; it's an opportunity for real, tangible development that benefits both the employee and the business. Phil Duncan and Pendragon Solutions don't just teach you business skills, they empower you to transform your work and your life. Sending me to this course was the best decision our business made. I'm back at work, more driven, knowledgeable, and effective than ever before. If you want that for your business and your employees, Phil's Fundamental Business Skills Training for Employees is the way to go.
Jennifer Dixon
Jennifer Dixon
2024-01-16
Pendragon Solutions Ltd is a fabulous small business coaching business in Red Deer. As a female entrepreneur who was searching for a small business advisor in Red Deer, I was lucky enough to find Phil. He has an abundance of knowledge and went out of his way to connect me with strategic marketing partners, helped me craft ideas for my website and create a marketing plan for my professional organizing business. His genuine love for helping small businesses succeed is very clear. I look forward to continuing our work together! I highly recommend Pendragon Solutions Ltd!
Tyson Shearer
Tyson Shearer
2023-12-13
I took Pendragon Solutions Ltd's professional development training and it has given me wonderful insight and direction as a small business owner. It taught fundamental business skills which came as a surprise how far behind I was. Plus I qualified for the Canada Alberta Job Grant for great value in the course. Highly recommended to business owners!
Loudia Laarman
Loudia Laarman
2023-10-10
I started working with Phil at Pendragon Solutions about 3 months into starting my new business. After finishing school as an RMT I wanted to take the plunge and start my own business journey as female business owner in a saturated industry. I knew I had to do it the smart way on the right foot. Being a new business owner there were a lot of hats and roles to fill and lots of things about business to learn and it was pretty overwhelming. Pendragon helped me immensely with things like how to optimize my business cards and website, my brand voice and targeting my clients and business goals. From my first sitdown with Phil at Pendragon the information and knowledge was incredibly valuable and felt like gettig 2 yrs of business school and hours of business books jam packed and explained to me in concise and useful information in 1.5hrs. The information was extremely relevant and specific to my business and my goals and I learned a lot of new and creative ways to think about growing my business n target my clients. I was hestitant about seeking out business consulting because of the costs as a new business owner but I found it to be very affordable and invaluable to my new business. If you are starting out a new business or in a rut of figuring out how to get your business out of a plateau I would highly recommend sitting down for a consultation with Phil Duncan at Pendragon Solutions.
Gasper urassa
Gasper urassa
2023-03-22
Power supply and HD camera are in a good quality and excellent.
Chad Carruthers
Chad Carruthers
2023-02-13
This man Phil is amazing at what he does. Not only does he help with growing my business, he also helps with making my business to run smoothly and keeps a sharp eye on little things that can make a big difference on getting the clients that you want and need. Once again thank you Phil for your expertise.
samuel antwi
samuel antwi
2023-01-08
Needed a specific tailored plan for our business as we start a new year . Pendragon Solutions helped us with a strategic plan geared towards improving our customer base and providing better services for our customers.
Elle Physiotherapy And Pelvic Health
Elle Physiotherapy And Pelvic Health
2022-11-01
Working with Phil has been a game-changer for me and our business. Having someone give an objective perspective and practical tools and tips to improve efficiency has been invaluable. Phil is extremely personable and passionate about helping others succeed. Each time I leave our meetings, I feel encouraged and ready to tackle the next step in growing my business.
Kim Free
Kim Free
2022-10-06
I recently had a Business Development Consulting and Coaching session with Phil and it was great! He had a ton of thought-provoking questions for me as well as a boat load of suggestions. In the 1.5 hour session, I took 3 pages of notes and have plenty to work on implementing into my business over the next month. I appreciate that Phil came prepared and obviously did his research and put plenty of thought into our session ahead of time! 5/5! Highly recommend!
Pam Pikkert
Pam Pikkert
2022-08-08
I have had the pleasure of knowing Phil for some time. He has amazing outside of the box ideas for a variety of industries. I have personally seen the strategies work to drive a small business forward. I also recently had the pleasure of working with Kirsten who helped with process streamlining for our company. She offered clear communication and took the time to really understand our pain points. This company is exceptional.