About Pendragon

Meet Pendragon Solutions

Phil & Kirsty Duncan moved from the Southwest of England to Red Deer, Alberta in 2014. Phil and Kirsty have been together since 2003 and met playing Judo! They got married in 2008.

They created their company; Pendragon Solutions Ltd in 2017, giving them the ability to bring their business skills and international experience to the Central Alberta market. Since then, the business has grown and taken the opportunity to work with local companies across a wide variety of sectors including; nutrition, massage, real estate, hairdressing, food services, dry cleaning, construction & renovation, non-profits, IT, home inspection services, driver training schools and international networking groups.

So where does the name “Pendragon Solutions” come from? Pendragon is the traditional last name given to the legendary King Arthur. Phil has loved the Arthurian myth since he was a little boy. He has visited all the sites in Britain, wrote his history degree thesis on him and even proposed to Kirsty in Avalon! You can see his sword Excalibur proudly mounted on his office wall! Given Phil’s passion; that part of the company name wrote itself! Kirsty, however being ever practical, insisted on including Solutions to the name; highlighting our desire to solve our clients’ business goals and objectives.

And finally; for those of you who know your Arthurian history, the company tagline should come as no surprise being that Arthur himself is known as the “The Once and Future King”.

Phil and Kirsty

Meet Phil Duncan

Phil is our Owner & Director. He is our business consultant/coach and specializes in working with small businesses, entrepreneurs, start ups and charities.

He is the leading performer in the BNI (Business Networking International) Red Deer Corridor Chapter; and has won numerous local and regional awards including Notable Networker of the Year for Southern Alberta. Phil holds a Bachelor of Arts Degree in History and Modern Languages, Post Graduate Diplomas in European Enterprise Management from Bournemouth University in England and Poitiers University in France, a private pilot’s license, Diplomas in Carpentry and Advanced Driving and is a Master Scuba Diver!

Phil spent 8 years working for Moët Hennessy UK primarily as their Trade Development Manager. He also held the position of Sales and Marketing Director of Driving Force UK for almost 10 years. These positions alongside his years as the Business Development Director of Black Rock Therapies and the Senior Business Developer for Alair Homes here in Red Deer, have given Phil the perfect blend of experience to make a real difference to the small companies he now works with.

Phil is able to provide creative business solutions, is a great sounding board for advice and guidance, and can tap into his extensive network of other business owners and contacts to help move your business to the next level.

In his spare time Phil loves rugby, enjoys clay pigeon shooting and has a strong sporting background. Phil has a passion for learning and was a French and History teacher at a school in England for 11 years and a Deputy Head teacher of Sixth Form (16-18 year olds) before moving to Red Deer in Alberta, Canada.

Meet Kirsty Duncan

Kirsty is our Owner, Director & Secretary Treasurer. She currently works as a Global Supply Chain Leader for Baker Hughes. With over 12 years’ experience in Quality Assurance and Management. She has led or joined trade teams across North and Central America, Europe and Asia. Kirsty holds a degree in Biochemistry from the University of Manchester and a Charted Quality Institute Diploma. She also attended a Leadership course at Harvard!

She specializes in writing policies, procedures, employee handbooks and operations guides for small to medium sized businesses within Red Deer and the surrounding area. This hugely important task helps business owners structure their operations and reduce training time for new (or current) employees. Kirsty’s advanced operations management skills also include statistical process improvement, through Lean Manufacturing and Six Sigma applications.

Kirsty is a dedicated Yogi. She loves to practice several times a week at a local studio here in Red Deer. At other times, you will likely see her cooking plant-based meals to support her vegan diet!

Our personal project this year – to develop our golf games!

Olivia Hoffman
Olivia Hoffman
2022-01-06
As a first-time, 20-year old business owner, having someone in my corner to help me through all the hurtles and unknowns of business owning is huge. Phil has been a great support and an even greater mentor. His advice has been invaluable. I can't imagine getting where I am now without his help. I originally got his help because I had qualified for a grant that wanted me to fill out a detailed form of a business plan. Not only did Phil help me meet the requirements, he helped me think outside the text boxes and into how I can manage and grow my business better. I've met business contacts, I've improved my marketing, and I feel a lot more sure about where my future is headed. I can't express how grateful I am, and I can't wait to continue working with him.
Cobbs Clothing
Cobbs Clothing
2021-12-19
Even after years of working with Phil and Kirsten I learned so much from their Practical Business Development Strategies For Small Business Course. Not only is the course affordable, it is also designed in short bite size lessons with specific strategy focuses and examples. It also is transferable across industries. I seriously had pages of notes for 2022!
jason stymiest
jason stymiest
2021-06-11
I’ve had the pleasure of a couple of consults with Phil now. Each time he has brought something to the table that is very valuable to the growth of my business. He is very knowledgeable at what he does and I definitely recommend him to anyone who feels they need help whether it’s to fine tune or start from scratch to get your business to where you’d like it to be. Thanks so much for your help.
Cheryl Cherkowski
Cheryl Cherkowski
2021-03-17
I have worked with Pendragon Solutions on several occasions and have greatly appreciated the insight that is given each time. They have definitely helped our business find solutions to different issues that have arisen and helped us think outside the box when we are being too focused on what is in front of us. I highly recommend Pendragon as you will gain a lot from the wisdom and insights from Phil and Kirsty to help your business grow.
Jason Calladine
Jason Calladine
2021-03-15
I’m an experienced small business owner, new to the area. Phil is helping me establish a client and market partner base, as well as helping me build my brand visibility and recognition. Phil is easy to communicate with and is very knowledgeable. I high recommend his services.
Brenda Smith
Brenda Smith
2021-03-10
Phil Duncan with Pendragon Solutions was a huge help with strategizing in ways to market my artwork through my company Studio Lusso. He is very strategic in providing me with different options to promote my art work not only in residences, but commercially as well. He not only provided me with an option plan, but also with verbiage to use while approaching different business's. He is also very well established in our community and has many connections that he has provided me with. The consult with Phil was one of the best decisions I have made in going forward with my art business. I will be booking with him again in the future.
T!mothy Hudec Company
T!mothy Hudec Company
2021-03-02
I couldn't be happier with our decision to work with Pendragon, the energy that Phil brings to the table is infectious, the connections are second to none, and they answered questions we hadn't even thought of. We will be working with Phil for a long time to come.
Kim Slezinsky
Kim Slezinsky
2021-02-09
I had Kirsty change some of my documents over to digital forms and I am so appreciative and thankful of the time spent doing this. She did a fantastic job and I am excited to get more done in the future. As a business owner, it made sense to have a professional take this on for me. I would highly recommend Phil and Kirsty to anyone needing ideas or help with streamlining their business!
Erika Fetterly
Erika Fetterly
2021-02-08
Working with Phil has been amazing for my business. His strategic thinking and planning and way of asking the hard questions truly helps you dive deep and implement the things you put off or haven't yet thought of but need in your business. I own and operate multiple empowerment services businesses and Phil being completely on board for women's empowerment was a breath of fresh air! I recommend everyone have at least one meeting with Pendragon Solutions. He will open your eyes to the tools to develop your company in ways that will blow your mind; and when I say one meeting, I mean ongoing because you won't want to stop the growth! Thank you Phil!